Coordinated Youth and Human Services
  • 27-Dec-2018 to 16-Jan-2019 (CST)
  • Maternal Health
  • Granite City, IL, USA
  • Full Time

Medical, Dental, Vision, Short Term and Long Term Disability, Vacation and Sick Time


The Family Support Worker is responsible for providing high quality and comprehensive services to children and families enrolled in the Healthy Families Program. Eligibility for services occurs either prenatally or within the first two weeks after the birth.


Home Visit Goals

  • Home visits should be family centered, strength based and directed at establishing a trusting relationship. 
  • Visits will primarily occur within the family's home and each visit should last at least one hour.
  • Assist parents in improving their skills to optimize the home environment.
  • Improve the family support system.
  • Increase the family's ability to problem solve and assume role of advocate for themselves and their children.
  • Identify and refer for contact/appointment to other supportive agencies, including health care appointments.
  • Assist family in establishing goals and a plan for accomplishment of the goals.
  • Assess the normal growth and development of target child.

 Recordkeeping and Following Guidelines

  • Provide potential client with program explanation and benefits and enroll the family into program services.
  • Establish rapport and a trusting relationship with families by providing regular/long-term contact according to guidelines and level of care.
  • Assess all families within the target population according to the guidelines established.
  • Complete assessments within 30 days of enrollment into the program.
  • Enter all required information in the computer system.
  • Maintain all paper files and ensure all information is up to date and correct.
  • Conduct ongoing screens and assessments and document information as outlined in the policies and procedures.



Training and Outreach

  • Compete all trainings required by Healthy Families.
  • Ensure that yearly trainings are completed by due date and record of training is provided to Program Supervisor.
  • Participate in staff meetings, conferences, training sessions and workshops as assigned.
  • Assist with outreach through community fairs and other events that help build awareness of program.

 Additional Duties and Responsibilities

  • Demonstrate familiarity with policies, performance standards and the agency's Mission, Vision and Core Values.
  • Be familiar with the HFI Program Policy and Procedure manual.
  • Exhibit a positive, professional attitude and maintain friendly and respectful relations with staff, children and families.
  • Be a contributory team member in a positive/productive manner.
  • Maintain HIPAA and confidentiality policy.
  • Perform other duties as assigned.


  1. Associate degree in Human Services, Child Development, Psychology, Education or related field required or two years of related experience providing services to children and families required. Bachelor's degree in above mentioned fields preferred.
  2. Experience providing services to children and families home-visiting services preferred.
  3. Must understand the social and economic challenges of the service area and be familiar with the community resources available for families.
  4. Strong knowledge and commitment to serving families of diverse social and economic backgrounds.
  5. Must be accepting, nonjudgmental, supportive, and compassionate when working with families.
  6. Knowledge on infant and child development preferred.
  7. Experience in working with families with multiple needs preferred.
  8. Must be able to work independently while adhering to program guidelines and recordkeeping requirements.
  9. Valid driver's license and access to an insured vehicle required.
  10. Positive, empathic approach and ability to communicate effectively with families.
  11. Possess excellent, highly developed listening skills and both written and oral communication skills.
  12. Must be detail-oriented, able to think critically and efficiently organized with the ability to maintain detailed records.
  13. Ability to work effectively in collaboration with diverse groups of people.
  14. Passion, idealism, integrity, positive attitude, mission-driven, and self-directed.
Coordinated Youth and Human Services
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